Delivery & Returns

Shipping Information

We offer UK shipping on all orders.

• Standard UK delivery: £2.99
• Free delivery on orders over £30
• Orders are typically dispatched within 1–2 working days
• Estimated delivery time: 3–5 working days after dispatch

You will receive tracking details once your order has been shipped.

Returns Policy

We want you to love your order.

If you are not completely satisfied, you can return your item within 14 days of delivery for a refund or exchange.

To be eligible for a return:

• Items must be unused and in their original packaging
• Customers are responsible for return postage unless the item is faulty or damaged
• If your order arrives damaged, please contact us within 48 hours with photos

For any return requests, please contact us using the details on our Contact page or email at support@aureahome.co.uk